Professional Summary

Experienced Technical Project Manager and SAFe Certified Scrum Master with expertise in Agile methodologies, project leadership, and stakeholder management. Proven ability to guide teams through complex projects from conception to delivery, ensuring efficiency, quality, and adherence to best practices. Specializes in streamlined workflows, risk management, and automation to enhance project outcomes.

Core Skills

• Agile & Scrum Methodologies
• Project Leadership & Delivery
• Risk & Stakeholder Management
• Jira Cloud Administration & Automation
• Workflow Optimization
• Strategic Planning & Implementation

Technical Project Manager | Aisle Rocket, Chicago, IL

December 2022 – May 2023

• Championed the implementation of Agile practices, significantly enhancing project efficiency and quality.
• Managed user epics and stories, streamlining project tracking and progress assessment.
• Led a seamless Jira Cloud migration, zero downtime and enhanced operational efficiency.
• Developed and implemented automated risk management protocols, facilitating smooth project delivery.
• Redefined development workflow, integrating Test Driven Development (TDD) principles and leveraging analytics to inform project decisions.

Scrum Master | Aisle Rocket, Chicago, IL

August 2021 – December 2022

• Directed a strategic e-commerce platform migration, enhancing user interface and customer engagement.
• Orchestrated testing plans for promotional launches, including manual testing strategies, launch plans, and post-launch regression testing.
• Led the delivery team in achieving record-breaking sales for Black Friday and National Garage Month campaigns +75% growth over the previous year.

Team Leader of Technical Services | Cleverbridge, Chicago, IL

October 2017 – February 2020

• Innovated the solutions delivery development process, significantly improving client delivery turnaround through the establishment of a measurable framework and integration of automated testing.
• Adapted workflow to support a 24/7 global development, testing, and launch process, enhancing project agility and global reach.
• Global Change Manager / Culture Coach and US Dept. Representative leading Cleverbridge through international company restructuring.

Education

Bachelor of Arts and Science, Film and Video, Columbia College Chicago, 2006

Certifications

• Certified SAFe® Scrum Master, Scaled Agile, 2021
• Certified Scrum Master, Scrum Alliance, 2021
• Conflict Resolution Certification, American Management Association, 2019